MEMBERSHIP PLANS

SUPPORT FEATURES

Our Limited Support option includes access to both remote and on-site support M-F | 9-5 for the duration of your warranty. Any warranty coverage begins the same day as your complimentary service period starts. Once your warranty expires, you will have access on-site support only between the hours of 9-5 | M-F.  Appointments are subject to scheduling availability and priority attention will be given to Members. No remote support will be provided after the warranty expires. 
Please refer to the Terms Of Service for more information. 

Choose the level of support that’s right for you. 

Congratulations on completing your installation! All clients receive complimentary Priority level support for the first 60 days.
Please select the level of support you wish to receive after your complimentary period expires.

Register today to secure a lifetime discount on your monthly membership plan.

Choose the support experience that's right for you.

Enroll Now - Save 20%

Signature

$xxx (REG. PRICE)

✓ Dedicated support email and phone number
✓ Option to Involve Advanced Support Immediately
✓ Proactive System Monitoring
✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✓ 2 x Annual Tech Reviews

✓ Unlimited 24/7 Remote Support Access
✓ 10 Min. Response from Remote Support
✓ Same Day On-site Support Available

Proactive

$xxx (REG. PRICE)

Enroll Now - Save 20%

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately

✓ Proactive System Monitoring
✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✓ 2 x Annual Tech Reviews

✓ Unlimited 24/7 Remote Support Access
✓ 30 Min. Response from Remote Support
✓ Same Day On-site Support Available

Enroll Now - Save 15%

Priority

$xxx (REG. PRICE)

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately
✗ Proactive System Monitoring

✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✓ 1 x Annual Tech Reviews

✓ Unlimited 24/7 Remote Support Access
✓ 30 Min. Response from Remote Support
✓ Same Day On-site Support Available

Enroll Now - Save 10%

Essentials+

$xx (REG. PRICE)

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately
✗ Proactive System Monitoring
✗ Prioritized Appointment Scheduling
✗ Nights + Weekends - On-site Appointments

✗ Discount on Service Labor
✗ Annual Tech Review
✓ Unlimited 24/7 Remote Support
✓ 60 Min. Response from Remote Support
✓ Standard Scheduling for On-site Support

 As a special thank you to our clients, we are offering a lifetime discount when you register for a monthly membership plan. 
See membership details below.

We are excited to launch our enhanced service platform.

Offer expires: <date>

Choose plan

Essentials+

$49/month

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately
✗ Proactive System Monitoring
✗ Prioritized Appointment Scheduling
✗ Nights + Weekends - On-site Appointments

✗ Discount on Service Labor
✗ Annual Tech Review
✓ Unlimited 24/7 Remote Support
✓ 60 Min. Response from Remote Support
✓ Standard Scheduling for On-site Support

Choose plan

Priority

$99/month

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately
✗ Proactive System Monitoring

✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✗ Annual Tech Review

✓ Unlimited 24/7 Remote Support Access
✓ 30 Min. Response from Remote Support
✓ Same Day On-site Support Available

Proactive

$129/month

Choose plan

✗ Dedicated support email and phone number
✗ Option to Involve Advanced Support Immediately

✓ Proactive System Monitoring
✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✓ 1 x Annual Tech Review

✓ Unlimited 24/7 Remote Support Access
✓ 30 Min. Response from Remote Support
✓ Same Day On-site Support Available

Choose plan

Signature

$499/month

 Dedicated support email and phone number
✓ Option to Involve Advanced Support Immediately
✓ Proactive System Monitoring
✓ Prioritized Appointment Scheduling
✓ Nights + Weekends - On-site Appointments

✓ Discount on Service Labor
✓ 1 x Annual Tech Review

✓ Unlimited 24/7 Remote Support Access
✓ 10 Min. Response from Remote Support
✓ Same Day On-site Support Available

Limited Support

Restricted to on-site service during normal business hours. 
Standard labor rates apply. Scheduling is subject to availability.

Enroll Now (Free)

Not ready for a membership?

Congratulations on completing your installation! All clients receive complimentary Priority level support for the first 60 days.
Please select the level of support you wish to receive after your complimentary period expires.

Choose the support experience that's right for you.

Our team of technology experts can answer any questions you might have and help you select the right membership plan for you.

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